A patient-centered medical home, or PCMH, is a collaborative, team-based model of care led by a personal physician who provides continuous and coordinated care — including preventive services, treatment of acute and chronic illnesses, and end-of-life care — throughout a patient’s lifetime to maximize health outcomes in a culturally and linguistically appropriate manner. The PCMH has recently gained national attention as a way to reengineer the care-delivery process to improve quality and reduce the cost of care. Although preliminary studies suggest the PCMH can result in improved population health, enhanced patient experience, and reduced/controlled per capita cost of care, the lack of standardized measurements across PCMHs impedes the ability to compare them to each other, as well as to other payment and care delivery models, such as accountable care organizations and Medicare Advantage plans.
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